| | Determine your software version and update |
| Description | - All Accounting Updates for a specific version include previous updates for that version. You only need to install the latest one.
- Occasionally we release individual application updates (for example, Payroll, Accounts Payable, Accounts Receivable, etc.). You need to install them in a particular order after an Accounting Update. Read release notes when installing updates like these. Each of these updates will create a folder in the Patches directory.
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| Resolution | Refer to one of the methods below to locate the current version installed. Check in Sage Desktop - Launch Sage Desktop.
- Go to Help and About.
- Look at Version line for the software version.
- If you installed an update, it's listed in parentheses after "accupdate".
Check in the Windows Registry Locate all updates applied on the server. - Log on to the Sage file server.
- Click Start and type regedit in the search box and press enter to launch the Registry Editor.
- Browse to HKEY_LOCAL_MACHINE\SOFTWARE\Timberline\OfficeInstalls\Accounting\CurrentVersion for the software version.
- Browse to HKEY_LOCAL_MACHINE\SOFTWARE\Timberline\General and identify the location of the Shared Directory. The default location is the C:\Program Files\Timberline Office (x86)\Shared) folder.
- Browse to the parent folder of that location and see if a Patches folder exists. The default location is the C:\Program Files (x86)\Timberline Office\Patches folder. Check if it has any subfolders.
- Each applied update will have a corresponding update folder.
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