What software version and update am I on?
Description
  • All Accounting Updates for a specific version include previous updates for that version. You only need to install the latest one.
  • Occasionally Payroll, Accounts Payable, Accounts Receivable, etc updates will be released and may need to be installed in a particular order after an Accounting Update. Be sure to read release notes when installing updates like these. Each of these updates will create a folder in the Patches directory.


Cause
Resolution


Refer to one of the methods below to locate the current version installed:

Method I:

  1. Access TS Main, Sage Desktop or one of the modules.
  2. Go to Help, About.
  3. Look at "Version" line for the software version.
  4. If there is an update installed, it will be located in parentheses after "accupdate."

Method II (locate all updates applied on the server):

  1. Access the Registry Editor on the Server (Click Start and type regedit in the search box and press enter).
  2. Browse to HKEY_LOCAL_MACHINE\SOFTWARE\Timberline\OfficeInstalls\Accounting\CurrentVersion for the software version .
  3. Browse to HKEY_LOCAL_MACHINE\SOFTWARE\Timberline\General and identify the location of the Shared Directory (default would be C:\Program Files\Timberline Office (x86)\Shared).
  4. Browse to the parent folder of that location and see if a Patches folder exists and if it has any subfolders (for the default location above it would be C:\Program Files (x86)\Timberline Office\Patches).
  5. Each update which has been applied will have a corresponding update folder. For example, version 13.1 with the Accounting Update 5 you will see a folder named 13.1.0 Accounting Update 5. Successfully applied patches will have an .xml file named 13.1.0 Accounting Update 5 [Date and Time Stamp].xml.

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