Determine your software version and update
Description
  • All Accounting Updates for a specific version include previous updates for that version. You only need to install the latest one.
  • Occasionally we release individual application updates (for example, Payroll, Accounts Payable, Accounts Receivable, etc.). You need to install them in a particular order after an Accounting Update. Read release notes when installing updates like these. Each of these updates will create a folder in the Patches directory.

 

Cause
Resolution

Refer to one of the methods below to locate the current version installed.

Check in Sage Desktop

  1. Launch Sage Desktop.
  2. Go to Help and About.
  3. Look at Version line for the software version.
  4. If you installed an update, it's listed in parentheses after "accupdate".

Check in the Windows Registry

Locate all updates applied on the server.

  1. Log on to the Sage file server.
  2. Click Start and type regedit in the search box and press enter to launch the Registry Editor.
  3. Browse to HKEY_LOCAL_MACHINE\SOFTWARE\Timberline\OfficeInstalls\Accounting\CurrentVersion for the software version.
  4. Browse to HKEY_LOCAL_MACHINE\SOFTWARE\Timberline\General and identify the location of the Shared Directory. The default location is the C:\Program Files\Timberline Office (x86)\Shared) folder.
  5. Browse to the parent folder of that location and see if a Patches folder exists. The default location is the C:\Program Files (x86)\Timberline Office\Patches folder. Check if it has any subfolders.
  6. Each applied update will have a corresponding update folder.
Steps to duplicate
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