This error occurs when you try to use an income statement prefix with a balance sheet base account.

If the prefix is correct but the account you want to use is incorrect, use the solution below.

If your prefix is incorrect, you may need a key change to correct your prefix. Contact your Sage Consultant to verify if you have the correct prefix setup.

Balance Sheet account information

If the account you're using is one of the balance sheet account types, you can only use it with the correct balance sheet prefixes.

Balance Sheet account types

• Current Assets
• Noncurrent Assets
• Current Liabilities
• Noncurrent Liabilities
• Equity
• Retained Earnings

Example Balance Sheet prefixes

Balance sheet prefixes are prefixes that have zeroes for each prefix after the balance sheet level prefix.

• ABC Prefix with Balance Sheet at A:
  • 01-00-00
  • All balance sheet accounts need to have the prefix 01-00-00
• ABC Prefix with Balance Sheet Level at B:
  • 01-10-00
  • All balance sheet accounts need to have the prefix 01-10-00
• AB Prefix with balance sheet level at A:
  • 01-00
  • All balance sheet accounts need to have the prefix 01-00

Verify the account setup

1. Go to General Ledger, Setup, Accounts.
2. Enter the account or click List to select it from the list.
3. Verify that the prefixes for the account are correct.
4. Under Account Type, verify the account type is correct.
5. Change the account type if it's incorrect.
6. Click Save and Close if you made any changes. Click Cancel if you didn't make changes.

If you don't have access to the account setup screen, you can use General Ledger, Inquiry, Account to verify the information. Add a column to the inquiry to show the Account Type.

If the full account doesn't exist, go to General Ledger, Reports, Lists, Base Accounts to determine what account type the base accounts use.

How does General Ledger generate accounts?