| How do I fix a credit card payment issued to the wrong date? |
Resolution | Note: If Verify Statement has already been done and includes this credit card payment, the statement invoice will need to be deleted (Tasks, Change Invoices) before the following steps can be performed. If you do not want to delete the statement invoice, you can instead refer to Error correction in AP Credit Card Management to record a negative credit card payment with the incorrect date and a new positive credit card payment with the correct date. - In Accounts Payable, from the Tasks menu, select Void Payments.
- Select the Payment type as Credit card.
- In the Credit Card field, click List to select the credit card.
- In the Reference field, click List to select the credit card reference number.
- Select Use specific date and enter the payment date for the accounting date.
- Leave the Restore open invoices box selected.
- Click OK.
- Click Finish.
- In Tasks, Record Payments by Credit Card, re-enter the credit card payment to the correct date.
[BCB:156:Chat 300 CRE US:ECB]
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