There is a Pervasive/Actian license that is inactive/failed, disabled or is temporary.

For versions 24.2 and later:

1. Go to Windows Start, All Programs, Sage Administration, License Administration.
2. Go to Actian Licenses.
3. Click on Authorize a New Product Key.
4. A new key should populate in the table.
5. Close License Administration.

For versions 16.1 to 24.1:

1. Go to Start, All Programs, Actian PSQL 12, PSQL License Administrator.
2. Click on the inactive/failed or disabled Actian PSQL 12 key.
3. Hit the Repair button.
4. After the repair is finished, log into the software.

For versions 15.1 and older:

1. Go to Start, All Programs, Pervasive PSQL 11, Utilities, Pervasive License Administrator.
2. Click on the inactive/failed or disabled Pervasive PSQL 11 key.
3. Hit the Repair button.
4. After the repair is finished, log into the software.

Note:

• A repair may not be successful. If the repair process fails, please contact support at 800-551-8307 for further assistance.
• A temporary license cannot be repaired.