| | Error: "REJECTED - Batch [number] - Debits not equal to credits" (batch did not completely post) |
| Cause | The original posting process was interrupted or aborted or records were in use at the time. Note: This can also be caused by direct costs entries from Job Cost that have both GL Only Entries and job entries in the same batch. If a future date is used, the GL Only entries will still post, but the job entries will reject because of the future date, leaving a partial batch in the New file in General Ledger. See Enter Direct Costs in Job Cost created an out of balance batch in General Ledger for more information. |
| Resolution | Verify that the debit and credit transactions in the new file and the current file balance. - Use the Entries by Batch report (Reports, Entries, Entries by Batch) to print a report selecting the GL Transaction (new) and another selecting GL Transaction (current).
- Use Ranges to select the batch.
- Review the batch reports to determine if the batch in the new file should be posted.
To post the remainder of the batch: - In General Ledger from the File menu, select Company Settings, GL Settings.
- Click Processing Options, under Force Zero Proof make note of your current setting, then select No.
- Click OK twice.
- From the Tasks menu, select Post Entries.
- Click Ranges, select the batch then click OK.
- Select the Post out of balance batches check box.
- Click Start to print the journal to a file or printer. Review the journal to confirm the entries posted.
- From the File menu, select Company Settings, GL Settings.
- Click Processing Options, under Force Zero Proof, select your original setting noted in step 2.
- Click OK twice.
|
|