| How can I confirm which updates have been applied to the server or workstation? |
Resolution |
Option I: Review the version under TS-Main, Help, About TS-Main or for versions 14.1 and newer, open Sage Desktop, Help, About Desktop
- The version displayed will not include any application specific updates, like a payroll specific update.
- The Help, About [application] version comes from the C:\ProgramData\Sage\ProductManifest.xml file. In rare cases, it is possible this file may not be updated successfully. If you suspect this is the case, review the Patches folder using the instructions below.
Option II: Versions 18.1.1 and newer, review the InstallHistory.log C:\ProgramData\Sage\InstallHistory.log
- This will show all install activity such as the version that is installed, uninstalled, or upgraded to. For updates, it will show the update name and short version.
Option II: Review the Patches folder to determine what updates have been applied
- When a software update is applied, a log file and backup is created in the Patches folder located in the System Directory. You can review the Patches folder to determine what updates have been applied.
- The default location is C:\Program Files (x86)\Timberline Office\Patches.
- The System Directory can be changed to a different location during installation. To determine the System Directory:
- From TS-Main, go to Help, About TS-Main or for versions 14.1 and newer, open Sage Desktop, Help, About Desktop.
- Review the System Folder: path. The patches folder will be at the same level as the Shared folder. For example, if the System Folder: path is C:\Program Files (x86)\Timberline Office\Shared, the patches folder would be located C:\Program Files (x86)\Timberline Office\Patches.
Version 15.1 and newer:
- The patches folder is not updated for Accounting updates.
- You can check the last versions listed in C:\ProgramData\Sage\ProductManifest.xml, which will list all versions installed over time. As of 18.1, use C:\ProgramData\Sage\InstallHistory.log instead.
- C:\ProgramData\SAGE\TIMBERLINE OFFICE\9.5\ACCOUNTING\ServerVersion.xml should also be updated with the full version number when a 15.1 accounting update is applied.
- Estimating updates work the same way as 14.1 and prior updates.
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