| | Resolution | Run the prescan before installing the update - Newer Sage 100 versions prompt you to scan data files before installing a product update.
- The prescan checks for changes to data tables and helps prevent update failures.
Let the prescan finish before updating - Always let the prescan run before installing the update.
- If it finds issues, it shows a summary so you can fix them.
- Fix issues by rebuilding key files or sorting files, then re-run the update.
- Skipping the prescan can cause the update to fail or get stuck.
- There’s no undo option. You’ll need to restore from your backup if the update fails.
NOTE: The prescan can take time depending on your data size, history files, and number of companies. Preparation Before installing the product update: - Backup ...\MAS90\ folder
- If you have any customizations to your Sage product:
- Contact your Sage Business Partner or Master Developer before installing
- Unless stated otherwise, each product update includes all previous updates for this version
- Be sure to review any related fixes for the product update, under Known Issues
Download Product Update - Log into Sage Support Knowledgebase.
- Select My Downloads in the upper right corner and chose Sage 100.
- Scroll down to the Latest Updates section and search for the desired update.
NOTE: You can also search for update using the Search option. - Download update to a location on your server where you have Sage 100 installed.
Installation - Make sure ALL users are out of Sage 100.
- Browse to the location where you downloaded the update and install the update.
- Follow the steps in Installation Wizard to complete installation.
Post Installation (Data Conversion) - Log into Sage 100.
- Open Library Master, Main, Company Maintenance.
- Select a Company from the Company Code field or select Next button.
- Select Convert in the upper right corner.
- Select checkbox 'Convert Data for ALL Companies'.
- Select Proceed.
- Exit Company Maintenance after you've converted your data.
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