Solution Properties
Solution ID:
224924350056910
Last Modified Date:
Tue May 02 19:07:14 UTC 2023
Taxonomy Path:
Category//Installation
Author:
[email protected]
How to install a Sage 100 Product Update
Description

Product Update Prescan

Newer versions of Sage 100 may prompt to scan data files before installing product update - this will depend on the product update and if any changes to data tables are part of the product update.

It is recommended to allow the prescan to run for if an issue with data files are found then it will summarize what is found and you may repair those data files (typically rebuild key files and sort files) and then re-run the product update. If a prescan is not done and there are data problems then this may cause the product update to get stuck or fail. As there is not an undo, you will need to restore from the backup that was done prior to the product update install.

All users should be out of Sage 100 when running a product update and it must be installed on the Sage 100 server itself.

The Product Update prescan may take some time depending on the type of data being scanned and the data contained there (history files would have much more data) and the number of companies in the install.

Cause
Resolution
[BCB:1:Backup warning:ECB]
[BCB:6:Upgrade warning:ECB]

  1. Preparation

Before installing the product update, please note the following:

  • Backup ...\MAS90\ folder
  • If any customizations have been made to your Sage product, contact your Sage business partner or Master Developer before installing
  • Unless stated otherwise, each product update includes all previous updates for this version
  • Be sure to review any related fixes for the product update, under Known Issues

2. Download Product Update

  1. Log into Sage Support Knowledgebase
  2. Select My Downloads in upper right corner and chose Sage 100
  3. Scroll down to Latest Updates section and search for desired update
    NOTE: You can also search for update using the Search option
  4. Download update to a location on your server where Sage 100 is currently installed

3. Installation

  1. Make sure ALL users are out of Sage 100
  2. Browse to the location where you downloaded the update and install the update
  3. Follow steps in Installation Wizard to complete installation

4. Post Installation (Data Conversion)

  1. Log into Sage 100
  2. Open Library Master, Main, Company Maintenance
  3. Select a Company from Company Code field or select Next button
  4. Select Convert in upper right corner
  5. Select checkbox 'Convert Data for ALL Companies'
  6. Select Proceed
  7. Exit Company Maintenance after data has been converted

DocLink: How to install Workstation Setup for Sage 100
DocLink: Sage 100 Update Release Schedule
DocLink: How to determine the version and product update of Sage 100 installed

[BCB:155:Chat 100 US:ECB]

Defect ID
Steps to duplicate
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