Accounts Payable batches are missing in General Ledger (GL new file was renamed)

Solution Properties

Solution ID:

224924350057251

Last Modified Date:

Tue Apr 04 18:37:22 UTC 2023

Taxonomy Path:

Category//Transactions

Author:

legacyauthor

Accounts Payable batches are missing in General Ledger (GL new file was renamed)

Description

Cause

A General Ledger new file (new.glt) containing the AP batches was renamed.

Resolution

CAUTION: Sage support can't assist with third-party products, hardware, report customizations, or state and federal tax questions. Refer to our Scope of Support for more info. Contact your Sage business partner, network administrator, or accountant for assistance.

Choose from one of the following options:

Post the entries in the renamed new file. Refer to article ID 39828 "DocLink: I need to post transactions in General Ledger after renaming the New file"
Manually enter the missing entries in GL Tasks, Record Entries.

DocLink: I need to post transactions in General Ledger after renaming the New file

Steps to duplicate