| | Security Administration is missing from Sage Desktop |
| Resolution | [BCB:5:Third-party support:ECB]
- Verify you are an application administrator or a security administrator.
- To verify, log on the file server as a Windows administrator.
- Browse to the Shared folder location where Sage 300 Construction and Real Estate (Sage 300) is located. The default location is C:\Program Files (x86)\Timberline Office\Shared for a 64-bit operating system (OS) and C:\Program Files\Timberline Office\Shared for a 32-bit OS.
- Locate the Sage.Security.IncidentTool.exe and double-click it to launch the utility. If you do not see any files in here or if you do not see this utility in here, this is either the wrong version, you are looking on the incorrect computer, or your Sage 300 was installed to a different location. Check with your IT professional to verify.
- This tool will show who is an administrator in the software.
- Once you have verified you are an administrator in the software, but Security Administration is still not an option, contact Sage Support.
DocLink: INTERNAL: Tracking cases where Sage 300 CRE Security has to be rebuilt
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