Sage 100 Intelligence environmental requirements
Description

Cause

Resolution

Installation

  • Sage Intelligence must be installed as a Local Administrator
  • Excel must be installed and activated prior to the Sage Intelligence installation
  • Excel must be closed during installation of Sage Intelligence (also check that there are no remaining EXCEL.EXE processes listed in the Windows Task Manager-Processes tab)
  • Windows User Account Control must be turned off during installation (requires a reboot after turning off U.A.C.)

Windows

  • Microsoft V.S.T.O. (Visual Studio Tools for Office) runtime 2010 must be installed
  • Microsoft V.S.T.O. runtime 3.0 must be installed
  • Microsoft SQL Server Compact 3.5
  • Microsoft .net Framework 4.5 or higher

Permissions

  • All Sage Intelligence users must have Full Control level permissions to the following areas:
  1. MAS90 parent directory (as is also normally required for Sage 100/MAS90)
  2. The Sage Intelligence Report Repository (displayed at the Report Manager login screen and originally set during Sage Intelligence setup)
  3. All folders that begin with 'BI' and located in C:\Program Files(x86 if on 64bit Windows)\Common Files\ (screenshot below reflects latest 2015 release, earlier versions may have fewer folders starting with 'BI')
  4. C:\ProgramData\Sage Software\SageMASIntelligenceXX\config.ini (XX=version number) - additionally, make sure that there are no duplicates of the config.ini file or Repository folder in C:\Users\ \AppData\Local\VirtualStore
  5. Registry entries at HKEY_Current_User, Software, Microsoft, Office, Excel, Addins
  • As with all permissions, if a group policy or domain is in place, those settings must reflect the above requirements
  • If you are running in a terminal services or Citrix environment, please see the attached document

 

Report Repository

  • Must be set as a UNC path on a shared network drive (cannot browse through a Mapped drive to select location either)

Excel

  • Make sure you are running a compatible version of Excel (Microsoft 365 Cloud is not compatible, Microsoft 365 local is compatible; 64-bit versions of Excel are compatible with Sage 100 2014 and newer only)
    • V.B.A. components must be installed in Excel (run a repair/change install of Excel from Control Panel, see screen-shots below)

Workaround for errors launching Sage Intelligence reporting as normal user but Sage Intelligence will launch properly if logged in to Windows as Administrator user: log in as normal Windows user but launch Sage 100 shortcut "run as administrator" before accessing Sage Intelligence Reporting. (Based on findings, adjust permissions as needed).

Attachment: 240_20230425123041_Sage100ERPIntelligenceCitrixInstallationGuideVersion1.pdf

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