| How to restore custom forms |
Resolution | [BCB:1:Backup warning:ECB]
Section 1: Restore a backup as a new company - This is a single user task: make sure all other users have exited Sage.
- Create a full backup of your company, which you can restore in case your current data is accidentally overwritten. Refer to How do I create a backup?
- Once the new backup is complete, select File, and then select Restore.
- Select Browse.
- Select a previous backup file from a time when the custom forms were present and working. Refer to Find backup files on my computer.
- Click Open then select Next.
- Select the option to Create a new company using the restored data.
- Click Next.
- Under Restore Options check the boxes for Company Data and Customized Forms.
- Click Next then click Finish.
- After the backup completes, the new company will open. In the new company, go to the Maintain menu and select Company Information.
- Change the Company Name to “Do not use” so no one confuses it with your original company data.
- Click Ok.
- Open your original company and verify that your custom forms are now present and working properly.
- Custom forms are now present and working in your original company data, continue using the original company data.
- Otherwise, proceed to Section 2.
Section 2: Restore custom forms only - Select File, and then select Restore.
- Select Browse.
- Select a backup file made when the forms existed and worked.
- Click Open.
- Select Next.
- Select Overwrite existing company data, and then click Next.
- Uncheck the Company Data box, and then select the Customized Forms box only.
- Make sure the Company Data box is not checked before proceeding with the next step. This prevents your current company data from being overwritten.
- Click Next.
- Select Finish.
- After the restore completes, verify your custom forms are present and working properly.
- If the custom forms are not present or working properly, repeat these steps with a different backup.
[BCB:25:My Sage - issues:ECB]
|
|