How to void a bank transfer transaction in Cash Management
Description
Cause
Resolution
When posting a transfer in CM, Transactions, Enter Bank Transactions, Sage BusinessWorks actually records the posting in CM as two transactions: a Charge to reduce the selected From cash account, and a Deposit to increase the To cash account. The GL shows only one transaction: a credit in the From cash account and a debit in the To cash account.


To void a bank transfer:

If a Transfer needs to be reversed or voided

  • You can create another Transfer and transfer the amounts back to the original account
    • CM, Transactions, Enter Bank Transactions for Transaction Type select Transfer

OR

  1. Select CM, Transactions, Void Bank Transactions
  2. Select the Transaction Type Charge
  3. Select the From account OR the Deposit that was used in the To account.
    • IMPORTANT: Do not void both the charge and the deposit.
  4. Select the transaction to void and click Void.
    • The transfer is reversed in both accounts with one journal entry.
[BCB:163:Chat BusinessWorks US:ECB]

 

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