| | The 5-1-11 Certified Payroll Forms are missing some or all employee data |
| Cause | The 5-2-2 Payroll Record for missing employees doesn't meet the required certified payroll conditions. - Period Start and Period End aren't a seven-day weekly period.
- Certified work lacks a Yes in the Certified column.
- Timecard dates fall outside the payroll period range.
- Payroll record status isn't 2 - Computed or 3 - Posted.
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| Resolution | Correct the payroll record and timecard details to meet certified payroll reporting requirements. Verify payroll period length - Open 5-2-2 Payroll Records.
- Select the affected payroll record.
- Confirm Period Start and Period End cover exactly seven days.
- Update the dates to reflect a full weekly period.
- Save the payroll record.
Verify certified timecard entries - Open the related Timecard.
- Review all lines for certified work performed.
- Confirm that Yes appears in the Certified column for each applicable line.
- Update any incorrect entries to Yes.
- Save the Timecard.
Verify timecard dates fall within the payroll period - Open the Timecard for the affected employee.
- Review the Date field for each certified work entry.
- Confirm each date falls between Period Start and Period End.
- Correct any dates outside the payroll period.
- Save the changes.
Verify payroll record status - Open 5-2-2 Payroll Records.
- Select the affected payroll record.
- Check the Status field.
- Set status to 2 - Computed or 3 - Posted.
- Save the payroll record.
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