The void entries are unposted in General Ledger or Job Cost.

For General Ledger:

Verify that the void entry is in the New.glt:

1. From General Ledger, Inquiry, Entries by Batch
2. Select New
3. You should see the missing void batch here

To post the entry:

1. From General Ledger, Tasks, Post Entries
2. Click Range to select that specific batch (Optional)
3. Click Start

For Job Cost:

Verify that the void entry is in the New.jct:

1. From Job Cost, Inquiry, Entries, Entries by Batch
2. Select New
3. You should see the missing void batch here

To post the entry:

1. From Job Cost, Tasks, Post Entries
2. Click Range to select that specific batch (Optional)
3. Click Start