| Error: "Unrecognizable file format" when selecting a file to import into Sage Fixed Assets |
Cause | An unsupported file format was selected when saving the import file (example: .CSV for Macintosh or MS-DOS). |
Resolution | The file must be saved in a format that is supported by Sage Fixed Assets and closed in Excel before importing. Option 1: - Open the import document in Excel or other worksheet program.
- Go to File, Save As.
- The Save as Type or File Format must be set to one of the following file types:
- CSV (Comma Delimited); this is the file type that we most highly recommend
- Excel Workbook (*.xlsx)
- Excel 97-2003 Workbook (*.xls)
- Save the file to a local drive of the machine where the client that is running the import is installed.
- In the Sage Fixed Assets Depreciation Import Helper utility, select the newly saved file to be imported.
Option 2: - Open the import document in Excel or other worksheet program.
- Highlight everything and copy to a new workbook.
- Save the new workbook using one of the file formats above.
- Import again using the new file.
[BCB:165:Chat Fixed Assets US:ECB]
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