| | More than one check printed for my Accounts Payable vendor (Joint Payee on some invoices) |
| Cause | There is a Joint Payee on one or more of the invoices and/or distribution lines. |
| Resolution |
In order to see if there is a Joint Payee entered on any invoices and/or distributions:
Option I: BEFORE printing checks
- After you have selected the invoices to pay, from the Inquiry menu, select Invoice Inquiries, Invoices Selected for Payment.
- Double-click on the vendor to drill down to the invoice distributions.
- Add a column for Joint Payee. Refer to article 20006 DocLink: How do I add or edit a column in an inquiry?
- Make note if a value is entered in Joint Payee and if any need to be corrected. The Joint Payees must match exactly in order for the invoice distributions to print on the same check.
- Click the Back button (blue left arrow) to go back to the list of vendors.
- If you need to look at other vendors, repeat steps 2-5 for each vendor.
- Close the inquiry when finished.
- From the Tasks menu, select Select Invoices to Pay, On-screen list.
- Click Ranges to select the vendors that have Joint Payees that need to be corrected, then click OK.
- Click Start.
- Go to one of the invoices that needs to be corrected, then click Distributions.
- Click Detail On.
- Scroll to the right to see the Joint check field.
- For each distribution that needs the joint payee corrected, change the Joint check to the correct joint payee spelling. Click Move to List to go back to the distribution list and then go to the next distribution that needs to be corrected.
- When finished with this invoice, click the Invoices button to go back to the list of invoices.
- Repeat steps 11-15 for each invoice that needs to be corrected.
- Click OK when finished.
- Click Close.
- Proceed with your normal check printing procedures.
Option II: AFTER printing checks
- In Accounts Payable, from the Inquiry menu, select Invoice Inquiries, Invoice Register
- Select the master file.
- Select the Register file.
- Go to the vendor that printed separate checks, then double-click on the vendor to drill down to the invoices.
- Go to one of the invoices that printed on a separate check, then double-click on the invoice to drill down to the distributions.
- Add a column for Joint Payee. Refer to article 20006 DocLink: How do I add or edit a column in an inquiry?
- Make note if a value is entered in Joint Payee. The Joint Payees must match exactly in order for the invoice distributions to print on the same check.
- Click the Back button (blue left arrow) to go back to the list of invoices.
- If you need to look at other invoices, repeat steps 5-8 for each invoice.
- Close the inquiry when finished.
- If desired, void the checks that are incorrect, then perform the steps in Option I then print a new check.
DocLink: Why did more than one check print for a vendor in Accounts Payable?
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