Reprint customer refund check
Description
Cause
Resolution

Void the original check first

  1. Select AP, Checks, Void Payments, Void Payments by Vendor.
  2. Select Non-vendor checks.
  3. Select the Check #, Void date and click Void.

To reprint or reissue this check

  1. Select CM, Transactions, Instant Checks.
  2. Select the desired printer, form, check number, and cash account.
  3. Click OK.
  4. In the To whom drop-down menu, select Customer.

  5. Deselect Post to G/L.
  6. Enter the customer information and check amount and click Post.
  7. The check will print.
[BCB:163:Chat BusinessWorks US:ECB]

 

Steps to duplicate
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