Error: "Could not find a part of the path '\\[serversname]\Timberline Office\9.5\Accounting\WordIntegration\UserTemplate."
Description
Cause

The folder "WordIntegration" does not exist within the 9.5\Accounting folder at the old server. This is a new feature beginning with version 15.1.

Resolution

If the version of Sage 300 CRE at the old server is not on version 15.1, the WordIntegration folder does not exist. Follow the steps below to copy the WordIntegration folder to the old 9.5 location.

  1. At the new server, browse to C:\ProgramData\Sage\TIMBERLINE OFFICE\9.5\Accounting.
  2. Copy the WordIntegration folder.
  3. Browse the network to the Timberline Office\9.5\Accounting folder at the old server and paste the WordIntegration folder to the Accounting folder. (If the 9.5 folder from the old server was copied over locally, because both servers are not on the same domain, paste the WordIntegration folder to the local copy location instead of browsing the network.)
  4. Run the Server Migrator tool again.
  5. If the same error still appears after applying the above steps, please contact support at 800-551-8307
Defect ID
539021
Steps to duplicate
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