Solution Properties
Solution ID:
224924750070524
Last Modified Date:
Mon Aug 21 13:20:31 UTC 2023
Taxonomy Path:
Category//Reporting//Printing
Author:
[email protected]
Error: "Report is not a valid crystal report design." (Incompatible Crystal Runtime version)
Description
Cause

There is another version of the CRRuntime.msi installed which is a later version than what is installed with Sage 300 Construction and Real Estate.

This error may not appear at all workstations. It will only appear at those workstations where the 3rd party product is installed.

Resolution

The different versions of the CRRuntime.msi files are not compatible. Consult with your IT professional to determine the best course of action.

To Reinstall Crystal Runtime for Sage 300 CRE:

Reinstall Crystal Runtime:

  1. In Windows Explorer (Computer or This PC), browse to \\servername\Timberline Office\9.5\Accounting\WinInst\Prerequisites\Crystal Runtime Engine (x86)
  2. Double-click CRRuntime_32bit_13_0_8.msi to install the Crystal Reports Runtime Engine.

Reinstall PostCrystalUFLInstall:

  1. Then browse to ..\Timberline Office\9.5\Accounting\WinInst\Prerequisites\Post Crystal UFL Install
  2. Right click PostCrystalUFLInstall.exe and choose Run as Administrator to complete the Crystal components installation.
Steps to duplicate
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