The 1095 form doesn't populate with Affordable Care Act (ACA) information
Description
Cause
Resolution

Update Aatrix

  1. Go to the Aatrix Sage 100 support site.
  2. Under Product Updates, select Sage 100.
  3. The MAS90.exe file downloads to your default download folder.
  4. Right-click MAS90.exe and select Run as Administrator.

Verify employees have a valid plan start month

  1. Go to Payroll, ACA, ACA Employee Maintenance.
  2. Verify that all employees have a valid plan start month.

Refresh the current select ACA form to use

  1. Open Payroll, ACA, ACA Employer Maintenance.
  2. Select applicable tax year.
  3. Change ACA Forms to Use field from current type to alternate: switch C to B or vice versa.
  4. Click Accept.
  5. Select applicable tax year.
  6. Change the ACA Forms to Use field back to the originally selected form type intended for actual processing.
  7. Click Accept.
  8. Rerun the appropriate 1095 form in Aatrix federal/state eFiling. When prompted to use your Work in Progress, click No.

 NOTE: The form selected here MUST BE the same form you’re selecting to use in the Federal eFiling and Reporting window. 

Other troubleshooting suggestions

  1. Open Payroll, ACA, ACA Employer Maintenance.
  2. Select applicable tax year.
  3. Select the following checkboxes.
    • ALE Member Part of Aggregated Group
    • Qualifying Offer Method
    • Qualifying Offer Method Transition Relief
    • Section 4980H Transition Relief
    • 98% Offer Method
  4. Click Accept.
  5. Reopen the applicable year and deselect the following checkboxes.
    • ALE Member Part of Aggregated Group
    • Qualifying Offer Method
    • Qualifying Offer Method Transition Relief
    • Section 4980H Transition Relief
    • 98% Offer Method
  6. Click Accept.
  7. Rerun the appropriate 1095 form, click No if prompted to use your Work in Progress.

 NOTE: Remember to run the ALE Aggregate report and select YES to update to the 1095-C. 

If Employee ACA information doesn’t pull into ACA preparer

  • Verify you entered the correct Tax Year for each employee in Payroll, ACA, ACA Employer Maintenance
  • Each employee that requires an ACA form must have at least one record in that applicable tax year

 NOTE: You must have a valid support plan so the "Expired-Do not file" watermark doesn't print

[BCB:155:Chat 100 US:ECB]




 

Steps to duplicate
  1. In 2014 PU6 or 2015 PU2.
  2. Set up ACA Employer Maintenance for 2015 and set up a couple of Employees.
  3. Install PU 7 or PU 3. Notice in the PR_ACAEmployer file the ACA forms to use field is blank.
  4. Generate 1095-C or 1095-B form. Notice the ACA information is missing.
  5. Close ACA preparer.
  6. Go into ACA Employer Maintenance and select the 1095-B and reselect the 1095-C or vice versa. This will cause the ACA Employer file to populate correctly.

Customers often call because the 1095-C form appears selected by default on the screen. The system displays a blank form until the user selects one. Selecting a C form and a Policy Origin Code causes similar confusion. The system will gray out the Policy Origin Code when users select a C form.

Related Solutions

ACA Employee Information doesn’t populate the 1095 form
How do I set up Sage 100 to support the Affordable Care Act (ACA) requirements
How do I generate the required ACA forms in Sage 100