A custom Crystal Reports may be obsolete or may have become corrupted.

Note: Sage Customer Support does not assist with creating or troubleshooting customized Crystal Reports. For more information, see the Disclaimer above, as well as the Related Resources section below.

Note: Custom Crystal Reports are unique reports created via Crystal Reports Designer, using Sage 100 data tables.

1. Open Library Master, Setup menu, Report Manager
2. Expand the relevant module folder
   • Example: Accounts Payable 
3. Expand Custom folder
4. Right-click the specific custom report
   • Example: Right-click My Report
5. Select Delete Custom Report...
6. Click Yes when prompted with "Do you want to delete from the  Custom Reports menu?"
7. Click Close