| How do I reset my Sage account password? |
Resolution | If you've forgotten your password, you can reset it from the log in screen.
Reset Password: - Click the Forgot your password? link.
- Enter the email address associated with your Sage account. You'll only receive a password reset email if you have an account registered with us for the email address entered.
- Check your emails for the Password reset email.
Note: If you don't receive the email in a timely manner, your mail server may be blocking automated emails (this is typically not an issue with web-based email such as Hotmail, Gmail, Yahoo, AOL, etc.) . Please contact your mail server administrator or email provider to have them allow emails that are sent from the @sage.com domain. - In the email, click the link to reset your password.
- Enter and confirm your New Password, then click Submit.
- Try to sign in again and enter the new password.
Note: Password requirements - At least 8 characters
- Needs both upper and lower case letters
- Needs at least one number
- Special characters are allowed but not required
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