| | Error: "An error has occurred in the backup/restore...TMPLxxxx.TPL -Native error: 00033" |
| Description | Error: "An error has occurred in the backup/restore archive. While:Adding an item to the archive. Archive: C:\BWBACKUP\SYSTEM.zip Item: D:\Sage\BWProg\TPL\TMPLxxxx.TPL Error: Cannot open file "D:\Sage\BWProg\TPL\TMPLxxxx.TPL" -Native error: 00033". |
| Cause | The file referenced in the error does not have an owner within Windows. |
| Resolution | - Right click on Start, select Explore.
- Browse to location of BWProg\TPL directory referenced in error.
- Right click on the file referenced in error.
- Select Properties.
- Select Security tab.
- Select Advanced.
- Select Owner.
- If the Current owner is blank select an owner from the list under Change owner to:
- Click Apply.
- Close out of the properties completely.
- Go back into properties and Security tab and verify the appropriate users are listed under Group or user names (this should not be blank).
- Try the back up again.
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