Solution Properties
Solution ID:
224924950077275
Last Modified Date:
Mon Nov 21 17:55:39 UTC 2022
Taxonomy Path:
Category//Performance
Author:
LegacyAuthorUS
Error: "There was a problem activating..." when Btrieve is running
Description
Cause
Btrieve is running
Resolution
  1. Open Windows Task Manager
  2. Select Processes or Details tab
  3. Select W32MKDE.EXE
  4. Click End Process
  5. Click Yes on message
  6. Close Task Manager
  7. Verify can open and activate
DocLink: Error: "There was a problem activating. Please try again later." or "There was a problem with the activation files for Sage 50."
Defect ID
Steps to duplicate
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