Solution Properties
Solution ID:
224924950077314
Last Modified Date:
Mon Nov 21 17:55:39 UTC 2022
Taxonomy Path:
Category//Performance//Crashing or hanging
Author:
LegacyAuthorUS
Error: "There was a problem activating..." when firewall/anti-virus is blocking
Description
Cause
Firewall/anti-virus is blocking
Hardware firewall geo-block is enabled
Resolution
Option 1: Files to allow
Follow
Files to allow through firewall and anti virus
.
Verify you are able to open with no errors.
Option 2: If geo-blocking is enabled on a hardware firewall
Allow access to machines in the following countries: UK, France, Ireland, Spain, US, and Canada
Or: Manually activate the program. See
How do I manually activate or update subscriptions?
Error: "There was a problem activating. Please try again later." or "There was a problem with the activation files for Sage 50."
[BCB:161:Chat 50 US:ECB]
Steps to duplicate
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