Customers unable to upgrade to the latest product update after purchasing a Payroll Subscription plan.

This issue was resolved in the following Sage 100 updates, please install applicable update:

• 2015 PU5
• 2016 PU2

If you are unable to install one of the versions noted above, please download one of the following program fixes:

• 2015 PU3 - LM5026T
• 2015 PU4 - LM5025T
• 2016 PU1 - LM5024T

If the Payroll expiration date does not update after installing the applicable Program Fix, do the following:

• 1. Open Library Master, Setup, System Configuration
  2. Click the Registration tab
  3. Click Activate or click Edit then click Activate

IMPORTANT REMINDER: You must have purchased a payroll subscription plan in order for Payroll Subscription Expiration date to change. If you need to purchase a payroll subscription plan please contact your business partner or Sage Sales Advisor at 800-854-3415.