What are the default email addresses when emailing forms?
Description
Cause
Resolution
  • When sending emails the default FROM field, pulls from your email program (such as Microsoft Outlook)
  • To change the default from field, you’ll need to change your email program
  • When sending emails the default TO field, depends on what module you’re sending the email from
    • Accounts Receivable and Accounts Payable both store multiple contacts

Using the Email Forms option, you can email accounting forms to one contact and sales or purchasing forms to another.

  • Define the contact information for Accounts Payable
    • Select AP, Vendors, Maintain Vendors
    • Complete the Phone #, Fax #, and E-mail fields for both Finance and Sales
  • Define the contact information for Accounts Receivable
    • Select AR, Customers, Maintain Customers
    • Complete the Phone #, Fax #, and E-mail fields for both Finance and Purchasing

The following is a list of forms that are emailed from Sage BusinessWorks and the corresponding contact type to whom the form is sent.

 

IC Purchase Orders

AP Sales Contact

AR Invoices AR Finance Contact
AR Credit Memos AR Finance Contact
AR Debit Memos AR Finance Contact
AR Statements AR Finance Contact
OE Quotes AR Purchasing Contact
OE Invoice AR Finance Contact
OE Credit Memos AR Finance Contact
OE Packing List AR Purchasing Contact
OE Pick Ticket AR Purchasing Contact
OE Sales Orders AR Purchasing Contact
[BCB:163:Chat BusinessWorks US:ECB]
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