Credit amount from payroll is not found in payroll reconciliation reports by credit account.
Description
Cause
An accrual type pay setup for "units" only tracking has a dollar amount on a time entry on a posted payroll check.
Resolution
  • The amount is not included in Gross pay or taxable earnings and is not included in net pay.
  • The amount was posted to General Ledger and/or Job Cost if the distribute to boxes have been selected on the Pay ID setup for these applications.

In Payroll:

  • Void and correct the check. See article 42917, "How do I change a pay, fringe, deduction or tax amount on a printed or posted payroll check?".

In Job Cost:

  • Use Enter Direct Cost to reverse amount to jobs. See article, 77184, "How do I change Job Costed payroll information without using payroll?". 
DocLink: How do I void a Payroll check or direct deposit?
DocLink: How do I change a pay, fringe, deduction or tax amount on a printed or posted payroll check?
DocLink: How do I change Job Costed payroll information without using payroll?
Defect ID
Steps to duplicate
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