Solution Properties
Solution ID:
225924450088701
Last Modified Date:
Thu Dec 04 16:45:14 UTC 2025
Taxonomy Path:
Category//Integration//Other 3rd party software
Author:
[email protected]
How to Uninstall and Reinstall Sage Exchange Desktop
Description
Cause
Resolution

If you’re using an IPP320 or L5300, make sure you disconnect from the computer first.

  1. Open the Control Panel, then select Programs and Features.
  2. Right-click on Sage Exchange and Select to Uninstall Sage Exchange.
  3. Open the Start Menu.
  4. Paste "C:\ProgramFiles (x86)" without the quotes.
  5. Delete the Sage Payment Solutions folder.
  6. Paste "C:\Users\%USERNAME%\AppData\Local\" without the quotes.
  7. Delete the Sage Payment Solutions folder.
  8. Paste "C:\ProgramData" without the quotes.
  9. Delete the Sage Payment Solutions folder.
  10. Download the latest version of the Sage Exchange Desktop Bootstrapper from the Paya website.
  11. Extract and run SageExchangeDesktopBootstrapper.exe.
  12. Go to the SageExchangeDesktopBootstrapper.exe file.
  13. Right-click and Run as Administrator.
  14. Follow the installation steps.
Steps to duplicate
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