Solution Properties
Solution ID:
225924450089103
Last Modified Date:
Fri Dec 09 13:20:14 UTC 2022
Taxonomy Path:
Category//Reporting
Author:
[email protected]
Known Third Party Crystal Conflict List
Description



Cause

The Crystal Runtime 13.0.21 is not backwards compatible with versions 13.0.20 and below. Sage Fixed Assets 2018.1 and above use Crystal Runtime version 13.0.21.

Third party applications that conflict in crystal runtime with Sage Fixed Assets:

  • IQMS
  • Epicore
  • Encompix
  • Skyline
  • Heritage Financial
  • Automaster Systems AMS2000
  • Blackbaud
  • The Financial Edge
  • Vista Viewpoint
  • MS Dynamics
  • SysPro
  • Foy Inc EPICS
  • On Guard Alarm Monitoring
Resolution
The two products are unable to generate reports when installed on same machine. Install Sage Fixed Assets onto a separate machine (VM is possible).

Crystal workaround: Starting with SAP ® Crystal Reports runtimes SP21 (13.0.21) and higher, it is possible to create a .exe.config. This has the effect of redirecting the program to use older Crystal libraries contained in the SAP ® Crystal Reports runtimes SP21.
Contact the 3rd party application vendor support about the .exe.config file option.



[BCB:165:Chat Fixed Assets US:ECB]

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