Solution Properties
Solution ID:
225924450089103
Last Modified Date:
Mon Sep 08 18:33:53 UTC 2025
Taxonomy Path:
Category//Reporting
Author:
[email protected]
Known Third-Party Crystal Conflict List
Description

 

 

Cause

The Crystal Runtime 13.0.21 isn’t backwards compatible with versions 13.0.20 and below. Sage Fixed Assets 2018.1 and above use Crystal Runtime version 13.0.21.

Third-party applications that conflict in crystal runtime with Sage Fixed Assets:

  • IQMS
  • Epicore
  • Encompix
  • Skyline
  • Heritage Financial
  • Automaster Systems AMS2000
  • Blackbaud
  • The Financial Edge
  • Vista Viewpoint
  • MS Dynamics
  • SysPro
  • Foy Inc EPICS
  • On Guard Alarm Monitoring
  • Crystal Viewer
Resolution
The two products are unable to generate reports when installed on the same machine. Install Sage Fixed Assets onto a separate machine (VM is possible).

 

Crystal workaround: Starting with SAP ® Crystal Reports runtimes SP21 (13.0.21) and higher, it’s possible to create an .exe.config. This redirects the program to use older Crystal libraries contained in the SAP ® Crystal Reports runtimes SP21.
Contact the third-party application vendor support about the .exe.config file option.

 

 

[BCB:165:Chat Fixed Assets US:ECB]



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