| | Drop Down menus in Sage 100 toolbar are missing or slow to respond, when running through Remote Desktop on Windows 10 workstation |
| Cause |
- Windows 10 version 1803 feature update. Microsoft is currently researching this issue
|
| Resolution | [BCB:5:Third-party support:ECB]
- Disable 'Use advanced RemoteFX graphics for RemoteApp'
NOTE: Disabling this feature may cause display issues in other Remote Applications.
-
Log into Remote Desktop Server with a domain Administrator account
-
Go to Start, Run (or press WinKey+R)
-
Type: GPEDIT.msc
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Select OK
-
Open Computer Configuration, Administrative Template, Windows Components, Remote Desktop Services, Remote Desktop Session Host, Remote Session Environment
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Double-click 'Use advanced RemoteFX graphics for RemoteApp'
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Select Disabled
-
Select OK
-
Exit Group Policy Editor
-
Start, Run (or WinKey+R)
-
Type: GPUpdate /Force
-
Select OK
- Go back to your previous version of Windows 10 (https://support.microsoft.com/en-us/help/12415/windows-10-recovery-options)
DocLink: How to Publish Sage 100 as a RemoteApp on Windows Server 2012 or higher
[BCB:155:Chat 100 US:ECB] |
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