Administrator login displays when accessing DBRegister
Description
Cause
Resolution
 CAUTION: This solution requires advanced knowledge of Windows security and network settings. Sage isn't responsible for any issues that arise from changes to these settings. Ensure you back up all system and application databases necessary for a complete restoration. It's advisable to contact a certified consultant or your system administrator for assistance.

Enter the local Administrator credentials

  1. Enter the network Administrator login and password when prompted.
    • The account must be a member of the local Administrators group on the Sage BusinessWorks server.
    • A Domain Administrator account alone isn't sufficient. This account needs to also a local Administrator on the server.

If you receive Btrieve Status 7029

If you receive:

"Btrieve Status 7029: failed to connect to the server (permission error)"

  • Verify the account entered is a local Administrator on the Sage BusinessWorks server.
  • Confirm the account belongs to the server's Administrators group.

If you don't have the Administrator credentials

Access DBRegister directly on the Sage BusinessWorks server.

Why this prompt appears

Client validation wasn't completed

  • Client/Server installations require one-time authentication to the Actian database engine.
  • During Client Setup, Sage BusinessWorks prompts for a local Administrator account.
  • If the user skips this step, the prompt appears later when accessing certain tasks.

The Administrator password changed

  • If you’ve authenticated previously, the prompt indicates the local Administrator password changed.
  • Sage BusinessWorks prompts again after a password change.

Recommended practice

To reduce future prompts:

  1. Create a dedicated local Administrator account on the Sage BusinessWorks server.
  2. Configure the account password to Never Expire or Never Change, according to your company security policies.
  3. Use this account when prompted by Sage BusinessWorks.
    • This account must be a local Administrator on the Sage BusinessWorks server and not only a Domain Administrator.

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