Error: "An error occurred while moving Work Order [number]."

Solution Properties

Solution ID:

225924750095635

Last Modified Date:

Wed May 25 15:47:00 UTC 2022

Taxonomy Path:

Category//Financial year//Year or period end

Author:

[email protected]

Error: "An error occurred while moving Work Order [number]."

Description

This issue occurs when working in Service Management, Tools, Archive Wizard.

Full error message:

"Did Not Finish: The process did not finish due to an error. View the Log.: Message within the Archive log is: "An error occurred while moving Work Order number. Error accessing table WRKORDER. Cannot find table 0."

This issue started in Sage 300 Construction and Real Estate version 18.1.

Cause

Resolution

This isn’t a data issue. We're researching the issue for a resolution in a future release.

In the meantime, Sage Expert Services can archive the work orders using alternate tools as a billable fix. Contact support to initiate a request for this service.

Steps to duplicate