Reverse Payroll Checks or Direct Deposits using a one-click process
Description
Cause
  • Payroll check lost or has an error
  • Payroll check is missing deductions
  • Errors updating payroll
Resolution

Before you begin

  • For each user making reversals
    • Go to Role Maintenance, Security Events and select Allow Reversal of Checks not in Current Quarter
  • The Check Date is the posting date for the check reversal
  • If the check date is from a prior quarter or year, enter a date in the current quarter
     NOTE: 
    Posting a check reversal to a closed quarter changes past tax reports. File amended returns
  • You can't reverse a check with 0.00 earnings that paid overwithheld taxes or deductions using this method. Create a new check to adjust taxes or deductions to zero. Offset it with an advance from future payroll. If not possible, contact Customer Support with specific information
  • If you’re reversing a check and then creating a replacement, you must process them in separate batches
  • If reversing in a past year, don’t use one-click Payroll reversal. Enter and reissue the check manually
    • Use the current date for both. Fix the tax summary to avoid double-counted withholding wages

Reverse using a One-click process

  1. Go to Payroll, Main, Payroll Data Entry.
  2. Choose a pay cycle, enter start and end dates, and click OK.
  3. If prompted to auto-pay employees, click NO.
  4. In Payroll Data Entry, select employee on the Main tab, click Reverse Check (blue U-turn icon).
  5. When the Reverse Check pop-up appears, click the search icon.
  6. Select the check to reverse. It will show in the pop-up.
  7. If you used Time Track, click Yes on the Time Track pop-up.
  8. In the Check Date field, enter a date in the current quarter.
  9. Click Lines tab, review amounts.
  10. Click Accept.
  11. Run Payroll Tax Calculation.
  12. Go to Check Register/Update, update transaction.
  13. Update the Daily Transaction Register.

 

Payroll Data Entry Window. Reverse Check icon.

 

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Steps to duplicate
Related Solutions

Wages incorrect if the legacy method of reversing a payroll check is used
1-click payroll check reversal posts reversal to original date for prior year/quarters