| Payroll check won't post due to missing salary hours on the pay group |
Cause | Checks won't post if the following are true: - There's a salary paid on the check
- The employee is in a pay group marked as salary
- Salary hours didn't get set on the pay group
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Resolution | - Go to Payroll, Setup, Pay Groups.
- Enter the number of hours in the Salary Hours column.
- Post the check again.
- If the check still won't post:
- Void the check and don't mark the Retain this check as new option.
- Re-enter the time entries.
- Process the check.
- Print the check.
- Post checks.
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