Error: "Another Sage 50 user or workstation is accessing this company area or performing a similar company process" and you are using Paya Connect Desktop

Solution Properties

Solution ID:

230522133152547

Last Modified Date:

Mon May 22 13:31:52 UTC 2023

Taxonomy Path:

Category//Integration//Payments

Author:

[email protected]

Error: "Another Sage 50 user or workstation is accessing this company area or performing a similar company process" and you are using Paya Connect Desktop

Description

Cause

Paya Connect Desktop uses a user license when the Sage 50 plugin for invoice payments is running.

Resolution

[BCB:5:Third-party support:ECB]

Stop Paya Connect Desktop by right-clicking the pcd icon in the System Tray and click Exit.
Try the operation in Sage 50 again.

[BCB:161:Chat 50 US:ECB]

Steps to duplicate