| | Unable to upgrade to SQL Server 2019 or later in Database Administration |
| Cause | The customer didn't install SQL Server from Database Administration and selected the Reporting Services component. The Reporting Services (RS) component prevents upgrading SQL Server. |
| Resolution | CAUTION: Consult with your IT specialist before proceeding, as the Reporting Service can be in use. The procedure below also requires a server restart. Uninstall Reporting Services through the Windows Control Panel - In the Windows Control Panel, click Programs and Features.
- Select Microsoft SQL Server 2014 (64-bit).
- Right-click on Microsoft SQL Server 2014 (64-bit) and select Uninstall/Change, Remove.
- In the uninstall wizard, select the instance that includes the Reporting Services instance feature RS.
 - Select the Reporting Services feature after choosing the SQL instance to remove from.
 - Complete the wizard.
- Restart the server.
- Connect to Sage 100 Contractor Database Administration and upgrade SQL Server.
[BCB:154:Chat 100 Contractor US:ECB] |
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