| How to request partner portal access request? |
Description | Sage Partner Portal is a one-stop shop for Sage Business Partners to access product information, downloads, and other support resources: - Customer account, service plan, and product information.
- Reporting Center and Sage Advisor Dashboard.
- Downloads and updates, Payroll updates, patches, and hotfixes.
- Product serial numbers and activation codes.
- Product documentation, Knowledgebase, and other support resources.
- User administration for Partner Portal access.
- Access to your support tickets.
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Resolution | NOTE: Business Partners can't sign up themselves to access the Partner Portal. - An existing contact on the account with full manager rights access can email [email protected].
- The contact must include the user's name, email address, and access level.
EXAMPLE: Manager, Employee with Buy/Sell, Employee, or Reporting. - When we create the user account, the user will receive an email with a temporary password.
NOTE: Log in to the Partner Portal and change the temporary password within 24 hours of receiving the email. TIP: you can visit Sage Support Resource Center at Sage.com/resources to access Knowledgebase, learn how to contact support, Community Hub, training, and more. |
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