| | I/O Error in non-data files |
| Description | I/O (Input/Output) Error in one of the following files: - Advkval.dat
- Advrule.dat
- Bilic.dat
- Envsess.dat
- Envsetng.dat
- Envuser.dat
- Holiday.dat
- Lgnsessn.dat
- Obsret.dat
- Olfi.dat
- Options.dat
- Plan.dat
- Rptdatai.dat
- Serial.dat
- Servlink.dat
- SpStatus.dat
- Status.dat
- Taxinfo.dat
- Taxtable.dat
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| Cause | - File cannot be read
- File cannot be changed
- Incorrect file settings
- Loss of network connection
- Mapped drive is incorrectly mapped
- Data corruption
- Bad sector on the hard drive where the file is stored
- Failing network hardware
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| Resolution | [BCB:4:Operating system warning:ECB]
Note: If on a network, before proceeding with the steps below make sure the mapped drive is mapped to the correct server name. For more information about mapping drives, see How to map a network drive and/or contact local IT.
- Reboot all computers with Sage 50—U.S. Edition installed including the server.
- If the error persists, delete the file mentioned in the I/O error and run a Repair from the machine hosting the Sage 50 data. See How to repair the Sage 50 installation.
- If the file has tax in its name, you will also need to reinstall the latest tax service update. See How to install updates.
[BCB:161:Chat 50 US:ECB]
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