Accounts Receivable Invoice

If the invoice hasn't been paid

1. Select AR, Transactions, Void Invoices and void the invoice.
2. Reenter the invoice with the original date.

If the invoice has been paid

1. Void the payment using AR, Transactions, Void Receipts. This will reopen the invoice.
2. Enter a credit memo to void the invoice using AR, Transactions, Credit Memos. Apply the credit memo to the original invoice.
   
   • Select Distribution and zero out the amount in the Sales Adjustment field. Enter your desired amount in the original Sales Account. Enter any additional distributions to Miscellaneous Charges, Discount, Freight Charges, Sales Tax, or Finance Charges.
3. Reenter the invoice with the correct sales tax.
4. Post the payment to the new invoice. If the void created an open credit, apply the open credit to the new invoice.

Order Entry Invoice

If the invoice hasn't been paid

1. Go to OE, Invoices, Void Invoices, and void the invoice.
2. If you converted the invoice from a sales order, select YES to restore the sales order.
3. Reenter the invoice using the original date.

If the invoice has been paid

1. Go to OE, Invoices, Returns, Invoice.
2. Select the original invoice and select Post return to Sales.
3. Apply the excess credit to Open Credits.
4. Reenter the invoice with the correct sales tax and apply the open credits to the new invoice.