Why is my full bill arrangement message not appearing on my bill?

Option I:

1. Create a duplicate layout for the client. For instructions, refer to article: How to make a duplicate layout
2. While still in the new layout, select Section, Configure Layout Sections
3. Remove the mark next to Total Time Charges and Total Expense Charges
4. Add a mark next to Total Time and Expense Charges
5. Click OK
6. Select Layout, Layout Options
7. Add a mark next to Itemize client adjustments after printing slip charges and Subtotal slip charges prior to printing
8. Click Save
9. Assign the new layout to the client. For instructions, refer to article: How to assign a Bill Layout or Statement

Option II:

1. Select Names, Client Info
2. Open the client
3. Click Arrangements
4. Mark Bill using Time and Expense Arrangements
5. In the Fees: Charges for Time section, choose the Adjust total charges option
6. Click Edit
7. Click New
8. Enter in the adjustment and description information
9. Click OK and OK again
10. Repeat Steps 5 through 9 for the Fees: Charges for Expenses section
11. Save the client information