| | One copy of the W-2 or 1099 isn’t printing |
| Resolution | Print a missing W-2 copy - Select PR, Taxes, Print W-2 Forms.
- Select Federal for the form type.
- Select the W-2/W-3 report.
- Select the Year and Filing Period.
- Click OK.
- From W-2 History File Options, select eFile or Print Incomplete W-2s.
- Click Next.
- Review the prompts, and click Next through each screen.
- From W-2 Printing and Filing Options, select Other Options.
- Select the form copy you need to print.
- Click Next, and continue processing the form.
Print a missing 1099 copy - Select AP, Vendors, 1099 Processing.
- Select Open saved 1099, and click OK.
- Select the 1099 form, and click Edit.
- From 1099 History File Options, select eFile or Print Incomplete 1099s.
- Click Next.
- Review the prompts, and click Next through each screen.
- From 1099 Printing and Filing Options, select Other Options.
- Select the form copy you need to print.
- Click Next, and continue processing the form.
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