Solution Properties
Solution ID:
240701195439653
Last Modified Date:
Wed Dec 04 22:01:59 UTC 2024
Taxonomy Path:
Category//Account profile
Author:
[email protected]
Sage account - Does the Sage account 2-factor authentication code expire?
Description
Cause
Resolution

Using the authenticator app on your mobile device

  • The timeout is a feature in apps such as Microsoft Authenticator, Google Authenticator, or Authy
  • Typically codes refresh every 20-30 seconds

Using SMS Text Message or phone call

  • Timeout for the code is 5 minutes

 

[BCB:371:Resource Centre:ECB]

 

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