Increased Security

• Authenticator apps generate codes on your device, making them more secure than other forms of 2FA like SMS
• Authenticator apps reduce the risk of interception or capture by SIM swapping attacks 
• Linking biometric security on your device prevents someone from using your device without your knowledge

Offline Access

• Authenticator apps work offline, and generate codes even when your device doesn't have an Internet connection
• This is useful when you're travelling or in areas with poor network coverage

Faster Authentication

• Authenticator apps provide instant code access, unlike waiting for delayed SMS messages or phone calls

Protection Against Common Threats

• Authenticator Apps offer protection against phishing attacks and breaches that can occur due to weak or reused passwords

Privacy

• Authenticator apps don't expose your phone number
• Helps to protect your privacy and reduce the risk of SIM swapping attacks or other forms of social engineering

Widespread Compatibility

• Online services and websites widely support authenticator apps
• This means you can use the same app for multiple accounts

TOTP Algorithm

• A secret algorithm linked to the current time, generates a unique code every 30-60 seconds
• When logging in, enter the current TOTP code along with your username and password
• Your attempt to log in is only successful if the code you enter is correct

Setup Process

• Typically, you scan a QR code provided by the service you're securing. This creates a secure connection between your account and the app.

• We recommend you use Microsoft Authenticator. There are other options available that you can use
• Click the links below to find out more about these apps:
  • Microsoft Authenticator 
  • Google Authenticator 
  • Authy Authenticator 

 TIP: Look for apps that offer secure backups, compatibility with your devices, and the ability to manage multiple accounts.

• The setup process varies between different apps
• Click the links below to find out how to set up the following apps
  • How to use the Microsoft Authenticator
  • How to use the Google Authenticator
  • How to use the Authy Authenticator

• Secure your device with a passcode or biometric lock
• Keep the QR code and the secret key secure
• Don't share the QR code or recovery codes