How do I enter a credit card refund in Accounts Payable when using Credit Card Management?
Description
Cause
Resolution

Enter a negative payment using the refund date as the payment date.

  1. In Accounts Payable, select Tasks, Record Payments by Credit Card.
  2. Select or enter the Credit Card.
  3. Enter a Reference ID.
  4. Enter the refund date as the Date.
  5. Enter the Vendor. Use the same vendor as the original entry.
  6. Enter the Amount of the refund as a negative.
  7. Accept or change the invoice number that prefills.
  8. Enter the remaining invoice and distribution information.
    • Use the original distribution information if you want the refund to be credited back to the original entry.
    • Otherwise, code it to the appropriate GL account you want to use for the refund.
    • Enter the amounts as negatives.
  9. Accept the distribution, invoice and the payment.
  10. Click Finish and Start.
Steps to duplicate
Related Solutions

Error correction in Accounts Payable Credit Card Management