| How do I enter a credit card refund in Accounts Payable when using Credit Card Management? |
Resolution | Enter a negative payment using the refund date as the payment date. - In Accounts Payable, select Tasks, Record Payments by Credit Card.
- Select or enter the Credit Card.
- Enter a Reference ID.
- Enter the refund date as the Date.
- Enter the Vendor. Use the same vendor as the original entry.
- Enter the Amount of the refund as a negative.
- Accept or change the invoice number that prefills.
- Enter the remaining invoice and distribution information.
- Use the original distribution information if you want the refund to be credited back to the original entry.
- Otherwise, code it to the appropriate GL account you want to use for the refund.
- Enter the amounts as negatives.
- Accept the distribution, invoice and the payment.
- Click Finish and Start.
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