Sage Verify two-Factor Authenticator (2FA) App - FAQ
Answers

I set up 2FA before Sage Verify was available, can I change to Sage Verify?

Yes, you can remove your existing 2FA method, then set up Sage Verify.

For help with doing this, follow these instructions on how to move to the Sage Verify mobile app.


Can I authenticate 2FA by approving a push notification?

Yes, Sage Verify makes it easy to authenticate when you log on to your Sage products and services.

When you enter your Sage account logon details with Sage Verify set up, you receive a notification 


How do I enable notifications when they're turned off?

When you first set up Sage Verify, a message asks if you'll allow notifications. If you select 'Don't allow', you can still log in using Sage Verify. To proceed, you'll need to get a code from the app and enter it to the logon screen.

You can enable notifications after you've set up Sage Verify from within the app. For help with doing this, follow the I set up Sage Verify without notifications, how do I enable notifications article.


Can I use Sage Verify on other websites?

No, you can only use Sage Verify on Sage products and services.