| | Unable to access a local or network drive within Sage 50 Cloud |
| Description | Currently, due to recent security changes, CyberArk is preventing saving directly to a local or network drive within Sage 50 Cloud. There’s a message, "CyberArk Endpoint Privilege Manager - the requested operation is not permitted by your System Administrator". |
| Resolution | Workaround: Users can open the File Explorer from the Windows App and create a shortcut to the local drive on the F:\ or G:\ drive. - In the Windows App, open the File Explorer.
- Select F:\ or G:\.
- To create a shortcut, right-click within a blank area. Select New and then Shortcut.
- Browse to select a local location under This PC, such as "C on [computer name]".
Alternately, you can save directly to F:\ or G:\ and then move the files from there to the local or network drive. |
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