Unable to access a local or network drive within Sage 50 Cloud
Description

Currently, due to recent security changes, CyberArk is preventing saving directly to a local or network drive within Sage 50 Cloud. There’s a message, "CyberArk Endpoint Privilege Manager - the requested operation is not permitted by your System Administrator".

Cause
Resolution

Workaround:

Users can open the File Explorer from the Windows App and create a shortcut to the local drive on the F:\ or G:\ drive.

  1. In the Windows App, open the File Explorer.
  2. Select F:\ or G:\.
  3. To create a shortcut, right-click within a blank area. Select New and then Shortcut.
  4. Browse to select a local location under This PC, such as "C on [computer name]".

Alternately, you can save directly to F:\ or G:\ and then move the files from there to the local or network drive.

Steps to duplicate
Related Solutions