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Add the Designer button to the report or form printing task windows

Created on  | Last modified on 

Summary

How to add the Designer button to report or form printing task windows to launch Crystal Reports Designer in Sage 100 ERP

Resolution

CAUTION: Sage support can't assist with third-party products, hardware, report customizations, or state and federal tax questions. Refer to our Scope of Support for more info. Contact your Sage business partner, network administrator, or accountant for assistance.

  • Verify the Crystal Reports Designer installed on the workstation.
  • Verify the version of Crystal Reports is correct for the Sage 100 version you’ve installed. Sage 100 will only recognize Sage licensed editions of Crystal Reports:
  • Verify Crystal Reports Designer is associated with .rpt files in Windows Folder Options.
  • Verify Crystal Reports is the default program for opening .rpt files.
    • If you aren’t familiar with how to do this, get assistance from your network administrator.
    • Verify permissions within Sage 100 for the User Logon:
    • In Sage 100, Open Modules, Library Master, Main menu, Role Maintenance.
    • Select the role from the Role list, or create a new role.
    • Select the Module Options tab.
    • Open the Library Master folder.
    • Select the "Allow Access to Crystal Designer" checkbox.
    • Click Accept.
    • If the issue persists, reboot the workstation. Then reinstall the appropriate version of Crystal Reports for Sage.

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