Summary
How to void/reverse payment in Sage HRMS
Description
Cause
Resolution
Reverse transactions won’t change what appears in Sage Employee Self Service.
To reverse a transaction:
- From the Navigation Pane, select Payroll, US or Canadian, Processes, and Reverse Transactions.
- Enter the Bank Code.
- Change the Source Application from Bank Services to US Payroll.
- Select the Reverse Document and/or check the Reverse Multiple Transactions box for reversing multiple transactions.
- Enter a Reason for Reversal.
- Enter a Reversal Date (Note: the date entered as the reversal date will also be the period end date for the reversal).
- Select an employee id.
- Select Check/Payment Number to reverse.
- Click 'Post'.
To confirm the reversing entry:
From the Navigation Pane, select Employees, View/Edit Employee, select Employee, Payroll Tab for the employee, Employee Activity icon, Checks.
The first line is the original check and the second line is the entry for the void.
Additional Information:
Reversals are permanent in the UI; restore the data from before the reversal. Always back up the database before making changes, or at least nightly. This provides the end user with a safety net if a restore becomes necessary.