Summary
Use the SY_Activation_Bus program to update files or tables in Sage 100. Only run this process if a Sage 100 Customer Support analyst requests it.
Description
- Gather required files from the MAS90\MAS_System folder on your Sage 100 server
- Compress the files into a single Zip archive named with your Support Ticket Number
- Email the archive to [email protected] with the correct subject line
- Send files only when requested by support
- This process helps support analyze and prevent future Sage 100 issues
Resolution
Run SY_Activation_Bus Program
- Access the Sage 100 Desktop.
- Click File, Run.
- For Program, enter SYZCON.
- Click OK to launch the ProvideX debug window.
- At the prompt, enter: X=NEW("SY_ACTIVATION_BUS",%SYS_SS).
- Press Enter.
- At the prompt, enter: ? X'ACTIVATE("M/M","xxx").
- M/M is the module code (for example, A/R, S/O, C/I, I/M).
- xxx is the company code (for example, ABC, XYZ).
- Press Enter.
- A return value of 1 means success.
- A return value of 0 means failure.
- To exit, enter BYE and press Enter.
- If the command fails, enter ? X’LastErrorMsg$ to see the last error message.
Important Information
- SY_Activation_Bus creates missing tables and updates structures of existing tables
- Don’t use the term EmbeddedIO for this program
- For troubleshooting, provide error messages to support
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